GEORGE GOUNARIS
[ GEORGE GOUNARIS ]

I’m drawn to the space between technology and people,
where ideas become useful and reliable products.

Perceive.
Design.
Develop.

About Me

Georgios Gounaris

My path started with engineering. As an Electrical & Computer Engineer, I learned to work with systems, automation, integration, and the technical details that make solutions work reliably.

But working close to real processes and teams made me interested in more than implementation. I started caring more about the questions behind the work:

That shift is what draws me toward product roles. I understand the complexity of building technical systems, but I’m driven by how those systems create value for users and businesses. I enjoy being the bridge between engineering teams, stakeholders, and the decisions that shape useful products.

Experience

A track record of taking ownership, executing complex technical projects, and aligning teams toward business goals.

Gounaris Customs logo

Technology Consultant — Product, Solutions & Trade Operations

Gounaris Customs
07/2023 – Present Thessaloniki, Greece

Improving customs workflows through automation, integrations, and secure digital systems.

  • Built AI-supported and automation workflows that reduced manual sorting and improved operational throughput.
  • Translated business needs into user stories, PoCs, integrations, and acceptance criteria across customs and logistics workflows.
Automation Integrations Product Thinking
NATO Rapid Deployable Corps logo

Technical Coordinator — Engineers Brigade

NATO Rapid Deployable Corps
09/2024 – 06/2025 Greece

Supported mission-critical IT systems and coordinated the rollout of centralized tracking tools for engineering units.

  • Coordinated the implementation of an ERP-style tracking system that improved visibility, organization, and decision-making across engineering units.
  • Supported system lifecycle, onboarding, troubleshooting, and uptime for IT tools used by 50+ personnel.
Systems Coordination ERP Tools Technical Operations

Core Competencies

My skill set bridges the gap between deep technical implementation and strategic business execution.

Solution & Delivery

Solution Architecture Requirements Gathering Process Mapping (BPMN) Technical Documentation PoCs & Demos Stakeholder Alignment UAT

Integrations & Automation

Workflow Automation Data Pipelines RPA Concepts APIs (REST, GraphQL) ERP Systems Integration Patterns

Technical Foundation

Python Node.js TypeScript SQL React Next.js PostgreSQL MongoDB Git Docker Supabase

Domains & Verticals

Customs & Logistics Cloud Solutions Document Automation IoT & Real-Time Data

Featured Projects & Case Studies

A selection of technical solutions and products I've driven from conception to deployment.

Gounaris Customs

AI Document Classification Agent

Built and deployed an AI agent for automated document classification and archiving, featuring real-time API notifications to streamline the process.

The Problem

Highly manual, error-prone document sorting requiring extensive human effort to classify and archive business-critical files.

Outcome

Significantly reduced manual sorting time and substantially increased processing throughput.

Read Case Study →
AI Agent API Integration Automation Process Optimization
Gounaris Customs

Customs Data Flow Automation

Mapped a complex data flow across legacy systems and Excel, designing an automated pipeline to cascade scattered data points instantly into a centralized hub.

The Problem

Inefficient data flow requiring manual entry across 5 Excel workbooks and a legacy Windows app (Dasmos), leading to duplicate writes.

Outcome

Reduced manual data entry by over 50%, eliminated duplicate writes, and ensured end-users received exactly what they needed efficiently.

Read Case Study →
Power Query VBA Product Management Requirements Gathering
Travellook.gr

Travellook.gr — Digital Platform & Business Operations

Led the redevelopment and operational setup of a multilingual travel agency platform, combining custom web development, SEO, automation, email infrastructure, and team enablement.

The Problem

The company needed a professional digital foundation that could support both its customer-facing travel business and its internal workflows efficiently and securely.

Outcome

Transformed the company from a basic web presence into a more scalable, secure, searchable, and operationally organized digital foundation.

View Project →
Product Operations Web Development Systems Integration WordPress Automation
Aristotle University of Thessaloniki

Echompass: Real-Time IoT Navigation

Led the end-to-end product development of an IoT indoor navigation system for the visually impaired, prioritizing user-centric design alongside edge computing and cloud services.

The Problem

Visually impaired individuals lack reliable, accessible, and real-time indoor navigation solutions in complex environments.

Outcome

Delivered a fully functional prototype with real-time tracking, proving the viability of the architecture for accessible consumer products.

View Project →
Product Thinking IoT Next.js User-Centered Design
NATO Rapid Deployable Corps

Centralized ERP User Adoption Strategy

Managed the deployment and user adoption strategy of a centralized ERP platform to enhance visibility and collaboration across engineering units.

The Problem

Fragmented systems led to poor operational visibility, data silos, and resistance to adopting new, unified tracking platforms.

Outcome

Achieved high user adoption, vastly improving operational visibility and decision-making for mission-critical systems supporting 50+ personnel.

Request Reference →
User Adoption ERP Stakeholder Management IT Operations

Education

Aristotle University of Thessaloniki logo

Integrated Master’s in Electrical and Computer Engineering

Aristotle University of Thessaloniki
9/2018 – 7/2024 Greece
  • • GPA: 7.57 (Master’s GPA: 8.44)
  • • Thesis: Echompass: Real-Time Navigation for the Visually Impaired using RFID Technology.
  • • Co-Organizer at TEDx University of Macedonia: Managed event operations, AV infrastructure, and volunteer teams for 2,000+ attendees.
Sorbonne Polytechnic University logo

Erasmus Exchange

Sorbonne Polytechnic University
1/2023 – 6/2023 Paris, France
  • • Completed coursework in embedded systems and cloud computing, focusing on IoT applications and connected technologies.

Let's build something together.

I am currently exploring opportunities where I can combine technical understanding, product thinking and business execution. If that sounds relevant to what you’re building, feel free to reach out.

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© 2026 George Gounaris. All rights reserved.